Gaming is entertainment, not a source of income. Nagabai wants you to play in a healthy way, within your own limits. Everything you need is on this page.
Use these tools at any time to keep your gaming experience safe
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a maximum continuous play duration for yourself. Once the time is up, you'll be logged out automatically.
Set a limit on how much you're willing to lose within a given period. Once the limit is reached, no more bets can be placed for that period.
If you need a short break, suspend your account for anywhere from 1 day to 6 weeks. No bets or deposits can be made during this time.
For a longer break, close your account for anywhere from 6 months to 5 years, or permanently. No new accounts can be opened during the exclusion period.
Regular pop-up notifications reminding you how long you've been playing and how much you've won or lost.
At Nagabai, we believe gaming is entertainment — just like watching a film or catching a cricket match. But like any form of entertainment, it's important to stay within your limits. Responsible gaming means knowing your budget, managing your time, and being aware of your state of mind.
It's not always easy to spot when entertainment crosses into a problem. Nagabai wants every player to stay aware — that's why our platform includes tools that put you in full control of your own gaming experience.
The golden rule of responsible gaming: never chase your losses by placing bigger bets. That mindset is the most dangerous trap. Every game outcome is completely independent — past losses or wins have no bearing on what comes next.
Nagabai will never pressure you into placing bigger bets. Our goal is your long-term wellbeing — your mental health matters far more to us than any single big win.
Only use money for gaming that you can afford to lose without it affecting your daily life. Never use funds set aside for rent, food, medical bills, or your children's education. This is the most important rule of responsible gaming.
Gaming is for fun. Never place bets when you're tired, stressed, or under the influence of alcohol. Only play when you're in the right frame of mind.
One more important point — gaming is never a solution to stress or life's problems. Turning to gaming during difficult times is a dangerous habit. If you find that gaming helps you escape your troubles, that's the first warning sign to take seriously.
If family members express concern about your gaming habits, take it seriously. The people closest to us often notice when something is wrong before we do. The Nagabai support team is always here for you.
Go through the questions below — if more than two answers are "yes", please seek support.
Betting beyond your budget?
Playing more to try to recover lost money?
Are family or friends worried about your gaming?
Do you feel uncomfortable when asked to stop gaming?
Is gaming affecting your work, sleep, or relationships?
Gaming to cope with stress?
If more than two answers are "yes", contact customer support — we're here to help.
If you notice these signs, it's time to seek help. Act quickly if you spot them in yourself or someone in your family.
Taking on debt, dipping into savings, or cutting daily expenses to fund gaming.
Feeling restless, irritable, or uneasy when not gaming.
Repeatedly arguing with or lying to family and friends about gaming.
Chasing losses by placing bigger bets to try to win back what you've lost.
Losing sleep, skipping meals, or falling ill because of gaming.
These signs are nothing to be ashamed of. This is a health issue, and with the right support, full recovery is possible.
If you feel it's time to step away from gaming, self-exclusion is the most effective option. Choose any period from 6 months to 5 years.
During the exclusion period:
Limit decreases take effect immediately. Increases take 24 hours to apply.
Setting limits on your Nagabai account takes just a few minutes. Follow the steps below.
Log in to the Nagabai platform and click your profile icon in the top right corner.
Go to "Responsible Gaming" in your profile menu.
Choose from deposit limits, loss limits, session time limits, or self-exclusion — whichever you need.
Specify the limit amount and how long it will remain in effect.
Limit decreases take effect immediately. You'll receive a confirmation email. All done!
Nagabai strictly enforces an 18+ policy. All accounts are age-verified.
When you reach out for help, you'll receive support without any questions or judgment.
Regular gaming health tips and awareness messages are published on our platform.
Here you'll find answers to the most frequently asked questions about responsible gaming.
Nagabai's 24/7 customer support is always ready to help.